PRIVACY POLICY

Information We Collect

We collect what you give us when you get in touch:

• Your name, phone number, email address and property address, when you fill in the Free Estimate form, book a call, or phone or email us.
• What you tell us about the job: the property, the roof and what you need.
• Drawings and documents a builder uploads when asking us to bid.
• A resume, if you send one about a job.
• Photos and video we take of your roof during an inspection or a job.

We do not ask for financial information. Financing applications are made on Financeit’s own website, under Financeit’s privacy policy.

This website sets no cookies and runs no analytics. Like any website, the servers that deliver it keep standard technical logs, such as IP address and browser type, for security.

How We Use Your Information

We use it to reply to you, prepare estimates and quotes, book inspections, calls and work, carry out the job and stand behind it, and keep the records a business has to keep. We do not have a mailing list. If we start one, we will ask you first.

Information Sharing

We do not sell your information. We share it only:

• with your insurer, when we are helping with a claim and you have asked us to;
• with subcontractors or suppliers working on your job, and only what they need;
• with the companies that run our systems for us: our website host, our office database and our email provider;
• when the law requires it.

Financeit receives only what you enter on its own website.

Data Security

The site is served over an encrypted connection. What you send us is kept in our office system, and only the staff who need it can see it. That system’s database is hosted by Supabase in the United States, so your information may be stored outside Canada. No method of storage is completely secure, and we cannot promise absolute security.

Cookies

This website sets no cookies and has no tracking or analytics scripts.

Your Rights

Under British Columbia’s Personal Information Protection Act (PIPA), you have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate or incomplete information
• Request deletion of your personal information, subject to any legal obligations we may have to retain it
• Withdraw consent for the collection or use of your personal information at any time

To exercise any of these rights, please contact us at info@premiumroofingltd.com. We will respond to all requests within 30 business days in accordance with BC PIPA requirements.

Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, content, or security of any third-party sites. We encourage you to review the privacy policies of any external sites you visit through links on our website.

Children’s Privacy

Our services are for adults who own or manage property. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@premiumroofingltd.com
• Phone: 250-258-8600
• Address: 1502 Sutherland Ave #202, Kelowna, BC V1Y 5Y6