Kelowna • Okanagan • Common Questions FREQUENTLY ASKED
QUESTIONS

We work the full valley, from Armstrong and Vernon down to Penticton: Kelowna, West Kelowna, Lake Country, Peachland and Summerland. We also take jobs further out, such as Big White, Osoyoos and Merritt, usually with a travel fee.

Yes. Premium Roofing Ltd. is fully licensed and insured. We carry commercial general liability insurance and fire insurance covering hot-work operations, and we maintain full WorkSafeBC (WCB) coverage for every employee on your property.

Yes, we provide free, no-obligation estimates. Contact us to schedule an on-site assessment.

Premium Roofing Ltd. was founded in 2021. We work across Kelowna and the Okanagan on residential, multi-family and commercial roofs — flat and pitched, new construction and re-roofs.

Premium Roofing Ltd. was founded in 2021 by Silas J. Allan, Founder and President, and Odell Burnett, Co-Founder and Partner.

Call 250-258-8600. We stop the water first, then fix the cause. Outside office hours, leave a message and we’ll get back to you as soon as we can.

We do both. See our roof repairs page.

We install asphalt shingles, sheet metal, tile, TPO membrane, torch-applied SBS membrane, and EPDM rubber. We handle both flat and pitched roofs for residential and commercial properties.

Yes, we provide complete roofing services for both residential homes and commercial properties throughout the Okanagan.

Absolutely. We offer specialized solutions including heat trace systems, snow stops, improved ventilation, and ice damming work designed for Okanagan winters.

Yes, we install, replace, and repair skylights. We can also address skylight leaks and flashing issues.

A roof inspection checks the condition of your roof, and we show you photos of what we found. The inspection, the photos and the quote are free; formal inspection reports are available for a fee. We recommend an inspection once a year for most pitched roofs and twice a year for flat and commercial roofs, plus after major storms and before buying or selling a home.

It depends on the size of the job: a typical house takes a few days, larger buildings take longer, and a big commercial project can run for months. We will tell you what to expect once we have seen the roof.

Not necessarily. We just need access to the property and any relevant areas. We’ll coordinate logistics with you before work begins.

We monitor weather closely and take precautions to protect your home. If rain is expected, we cover and seal any open areas before the rain arrives.

Yes, we obtain all required building permits.

We provide a 15-year workmanship warranty on applicable installations. Manufacturer warranties on materials apply separately and vary by product.

Our workmanship warranty covers defects in installation and labour. If an issue arises due to our workmanship within the warranty period, we’ll repair it at no cost to you.

The warranty covers our workmanship. It does not cover damage from storms, falling trees or other outside causes, or from work someone else does on the roof. Keep up the maintenance we recommend at handover and it stays in force. That means an inspection once a year for most pitched roofs and twice a year for flat and commercial roofs.

Roofing costs vary based on size, materials, complexity, and accessibility. We provide detailed estimates so you know what to expect. Contact us for a free estimate.

Yes! We offer financing through Financeit with $0 down available, quick pre-approval, and amortizations up to 240 months. Visit our financing page for details.

We accept cheque, e-transfer, and credit card. A deposit may be required before work begins, depending on the terms agreed with you and set out in your quote. Any balance is due on completion of the project.

Yes, we work with insurers on storm damage and other insured claims. We can help guide you through the claims process.

Yes. Our asphalt shingles and our concrete and stone-coated steel tile carry a Class A fire rating from their makers, and our flat roofs and metal roofs can be built to one. See our wildfire page. This is especially important for properties in the Okanagan’s wildland-urban interface areas.

The Okanagan’s hot summers, cold winters, and significant temperature swings create unique challenges. UV exposure, ice damming, snow load, and thermal cycling all affect roof longevity. We design our installations specifically for these conditions.